Karl W. Palachuk is a speaker and author who has trained technology consultants and business owners all over the world. He’s the author of more than twenty books, including all of the best-selling books on the topic “managed services.”

Karl speaks on work/life balance (“Relax Focus Succeed”), emerging trends, best business practices, and the emerging trends of small business technology.

In an average year, Karl speaks to 30-40 groups in four countries. Read more about Karl on his Wikipedia page.

Karl runs an online community that is probably better than coaching for small IT service providers since they can engage completely, yet focus on changing one thing at a time. Coaching frequently leads to making many changes as once, which requires allocating tasks to various managers. When you're a 1-5 person shop, there's normally no one to delegate important tasks to.